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Visit Our Shop in Mercari Japan

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As an official stockist of all brands, we offer watches for men & ladies

We are working on a Vision to increase the business of used products to people who don't understand Japanese language websites and face difficulties in transactions with Japanese local websites. New Japan deals team is completely dedicated to our mission, if you would like to join our team, please contact us.

Testimonial

Words from our customers

We have been selling products on the Mercari marketplace for a long time
and have received many great reviews from customers. Here are some of the reviews provided.

To compete with other local flea market websites, most of our products sell at the lowest possible price.

We developed this platform of a “used product internet shop” which helps people to buy products other than the Japanese language. The Japanese language is difficult to understand for many people who don’t understand the Japanese language and want to get stuff but most of the time give up just because of not understand the content of the product or the rules of terms and conditions written in the Japanese language. please buy here with ease of Language and we will try our best to reply to customers with our user-friendly service.

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The most common FAQ

Know more before purchasing our product

We understand that you may have questions about our products and services. That’s why we’ve created an FAQs section where you’ll find answers to some frequently asked questions.

Free Shipping

Yes, we do free shipping, if your order exceeds $100.

Tracking Number

Yes, we do provide a tracking number, if you have paid for shipping with the tracking number.

How will my watch be shipped?

If you are purchasing a product within Japan, Yu-Pack will be used to send the product. If you are an international Buyer, EMS Japan, Air Mail (Registered), or Air Mail (Unregistered) will be used depending upon your country’s law and your shipping method selection.

How can I will get notify if my watch has been shipped?

Once we ship your order, your order status will be changed,  we will also send you an email confirming shipment together with a Registered parcel reference number or an EMS Japan tracking number that you can use to check the status of your package online. 

Request of Sending Parcel to Other Address/ Location

We are really sorry, but to avoid trouble in the future, we only ship to the address we receive by Paypal or your credit card company. 

Do you ship worldwide ?

We would love to Ship Worldwide, unfortunately, we are unable to ship to some countries due to that country’s strict Import Policy, or in some countries, Tracking/delivery confirmation is too late or not possible. 

NewJapanDeals deals in Authentic Products ?

NewJapanDeals is belongs to Yamada Trade LLC,  Japan Based online selling platform, we only sell authentic products. 

Returns & Refund.

Yes, we accept Returns, as well as Full Refund, depending on the case. for detail on Return and Refund, please feel free to read our Return and Refund section in detail.

How do I cancel the order, I have placed?

Order can be canceled till the same is out for delivery.

How will I detect fraudulent emails/calls seeking sensitive personal and confidential information?

If you receive an e-mail, or a call from a person/association claiming to be from Myntra seeking sensitive confidential information like debit/credit card PIN, net banking, or mobile banking password, we request you never provide such confidential and personal data. We at NewJapanDeals or our affiliate logistics partner never ask for such confidential and personal data. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

Are the products I purchase on LimeRoad covered by a warranty / guarantee?

At NewJapanDeals, If the vendor offers a warranty on a product, we pass on the same to you. 

If I have Report New Feature Ideas want to report Bugs

if you have an awesome idea for a feature on NewJapanDeals or want to report a bug you’ve encountered on our site, contact us all about it. You will not receive a response but rest assured that we review every single comment.

Online Payment Partner

We use third-party online payment partners, including Stripe, and PayPal. The processing of payments by the Online Payment Partners will be, in addition to this agreement, subject to the terms, conditions, and privacy policies of the applicable Online Payment Partners. 

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